Your Experience Matters
Olympic Medical Center is working hard to enhance the patient experience by strengthening employee-patient communication and courtesy, decreasing wait times, implementing Age-Friendly Care and improving comfort to provide the best possible, patient-centered care experience across the hospital, home health and clinics.
Our patient experience team works behind the scenes with leaders and staff to help Olympic Medical Center meet – and often exceed – the expectations of our patients during a visit to the hospital, a clinic or other department.
They are also advocates, and welcome patients and family members to reach out to them if something goes exceptionally well or not so great.